Returns & Exchanges
At David Scott Fine Jewelry, we want you to cherish your purchase forever; if you are not completely satisfied, we offer a 30-day return or exchange period for all unworn, authentic pieces. Our commitment to quality ensures a seamless process should you need to return an item for a refund or store credit.
Return Process
- 1.Initiate Your Request
Log into your customer account or visit our online returns portal to select the item you wish to return and receive your unique Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the jewelry in its original designer box along with all certification documents and diamond reports, ensuring the package is securely sealed to prevent damage during transit.
- 3.Insured Shipping
Affix the prepaid, fully insured shipping label provided by our concierge team to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our master jewelers verify the condition and authenticity of the piece, your refund will be processed to your original payment method within 5 to 7 business days.